Genie Privacy Policy
Effective Date: [Insert Date]
Genie (“Genie,” “we,” “us,” or “our”) provides an AI-powered matchmaking and communication service via mobile applications, websites, and related features (the “Service”).
This Privacy Policy explains how we collect, use, disclose, and protect your personal information.
By using the Service, you agree to this Privacy Policy.
1. Information We Collect
We collect information you provide, information generated through your use of the Service, and information collected automatically.
1.1 Information You Provide
Account details (name, email, phone number)
Profile information (including date of birth, preferences, and optional content)
Communications and content you share through the Service
1.2 Voice and Conversation Data
When you use voice features, we may collect:
Audio recordings
Transcripts of conversations
This data is used to enable voice functionality, support matching, and maintain safety.
1.3 Usage and Device Information
Device and browser type
IP address and approximate location
Interaction data and feature usage
1.4 Location Data
With your consent, we may collect precise location data to enable location-based features. You can withdraw this at any time.
1.5 Cookies and Similar Technologies
We use cookies and similar technologies to operate, analyze, and improve the Service. See our Cookie Policy for more details.
2. How We Use Information
We use personal information to:
Provide and operate the Service
Enable matching and communication features
Personalize user experience
Improve and develop features, including AI systems
Detect and prevent fraud, abuse, or unsafe behavior
Communicate service-related updates
3. Legal Bases for Processing
Where required by applicable law (such as GDPR), we rely on the following legal bases:
Performance of a contract (to provide the Service)
Consent (for optional features such as location, marketing, or sensitive data)
Legitimate interests (to improve the Service, ensure safety, and prevent abuse)
Legal obligations (to comply with applicable laws and regulations)
4. Sensitive Personal Data
Certain information you choose to provide—such as religious beliefs, personal values, or other sensitive profile details—may be considered sensitive personal data under applicable law.
We process such data only:
When you voluntarily provide it
For the purpose of enabling core features of the Service
In accordance with applicable legal protections
5. AI and Automated Processing
Genie uses machine learning and automated systems to support matching, voice interaction, and safety features.
This may involve processing voice data, profile information, and usage data to:
Generate compatibility insights
Improve system performance
Detect unsafe or abusive behavior
We do not use automated processing to make decisions that produce legal or similarly significant effects without meaningful oversight.
6. How We Share Information
We do not sell personal information.
We may share information:
With service providers (e.g., hosting, analytics, communications, and fraud prevention), under contractual safeguards
For legal reasons (to comply with law, enforce policies, or protect users and the platform)
With your consent or direction
7. Data Retention
We retain personal information only as long as necessary to:
Provide the Service
Comply with legal obligations
Resolve disputes and enforce agreements
You may request deletion of your account and associated data at any time.
8. International Data Transfers
Your information may be processed in countries outside your jurisdiction, including the United States.
Where required, we implement appropriate safeguards (such as standard contractual clauses) to protect your data.
9. Your Rights and Choices
Depending on your location, you may have rights to:
Access your data
Correct or update your data
Request deletion
Restrict or object to processing
Receive a portable copy of your data
Withdraw consent
9.1 European and UK Users
You may also:
Object to certain processing
Lodge a complaint with a data protection authority
9.2 California Users
You may:
Request disclosure of collected data
Request deletion
Opt out of data “sales” (Genie does not sell personal data)
Exercise rights without discrimination
To exercise your rights, contact us at: [Insert Email Address]
10. Marketing and Communications
We may send you service-related messages and, where permitted, marketing communications.
You can opt out of marketing at any time through:
Account settings
Unsubscribe links in communications